PRIVACY POLICY

Last updated and effective date: January 1st, 2023

This privacy policy describes how Nyein Collections LLC (collectively, “Nyein”, “we”, “us” or “our”) collect, use, share, and protect our customers’ personal information. It also tells you about the rights and choices you have with respect to your personal information, and how you can reach us to get answers to your questions.

INFORMATION COVERED BY THIS POLICY

This Privacy Policy applies to all personal information collected and used by us. For the purpose of this Privacy Policy, “personal information” means information or pieces of information that could identify you, such as your name, address, and email address and it could include information like your IP address or information about your shopping habits.

WHAT INFORMATION IS COLLECTED?

Information you give us

We collect personal information that you provide, such as your name, billing address, shipping address, phone number, e-mail address, credit card information, user generated content.

• Make a purchase
• Enroll in VIP SKIN rewards
• Participate in interactive features on the Site such as product reviews
• Sign up to receive e-mails or other notifications from us
• Skin Quiz
• Create a Nyein Collections account
• Use a social media service like Instagram, Facebook or Twitter to communicate with us
• E-mail address you use to contact us

 

WILL MY INFORMATION BE SHARED?

We do not sell or rent your personal information to non-affiliated third parties for their own marketing purposes. We use your information to e-mail or send  messages through SMS marketing when you are opt'd in we send promotions or tracking information. As described in this website’s Terms of Use, we may share information that you elect to make available to the public on the Website or on social media networks, including user-generated content. For instance, if you post a product review on the Website or interact with us on social media sites and elect to make it available to the public, your information will be accessible on the Website and our social applications such as your name. 

 How We Use Your Personal Information

We collect and use personal information for various purposes, including:

Providing Products and Services
We use your personal information to provide products and services, such as to fulfill your orders and/or complete the transactions you request; process your payments; provide you receipts and order updates; send notifications to you related to your account, purchases, returns, exchanges, subscriptions, and reservations; and create, maintain, and otherwise manage your account, profile, or program membership, including offering functionalities such as easy checkout and the ability to save user preferences and transaction history and to provide a forum for discussion, asking questions, posting photos and reviews, and sharing experiences.

Communicating With You
We use your personal information to communicate with you, such as to respond to and/or follow-up on your requests, inquiries, issues or feedback, and to provide customer service.

Security and Fraud Prevention
We use personal information to detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions, attempts to manipulate or violate our policies, procedures, and terms and conditions, security incidents, and harm to the rights of Nyein and our customers. 

How We Protect Your Personal Information

Personal information is maintained on our servers or those of our service providers, and is accessible by authorized employees, representatives, and agents as necessary for the purposes described in this privacy policy.

We realize that that individuals trust us to protect their personal information. We maintain reasonable and appropriate physical, electronic and procedural safeguards designed to help protect your personal information. While we attempt to protect your personal information in our possession, no method of transmission over the internet, or security system is perfect, and we cannot promise that information about you will remain secure in all circumstances.

 

Your Rights

Accessing, Updating, Correcting, and Deleting Personal Information
You may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, update and correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information.

Access and Deletion
You can submit a request to access or delete your personal information, or withdraw consent, by contacting us info@nyeincollections.com

 

Managing Communication Preferences

Email and SMS
You can stop receiving promotional e-mails and SMS at any time by:

• Clicking on the “unsubscribe” link at the bottom of any promotional e-mail that you receive from us or replying STOP to the promotional SMS that you receive from us. 

 

Removing Content from Nyein's Public Forums
You can request that we remove content or information that you have posted on a public page on some of our websites (such as part of a Ratings & Review, or your VIP SKIN Community activity) by e-mailing details to Customer Service at info@nyeincollections.com Please note that while we will endeavor to honor your request, our removal of your content or information does not ensure complete or comprehensive removal of that information from our website. For example, historical copies, or “caches,” may remain.

PRODUCT APPEARANCE

The exact appearance of each product on the Site will depend upon the quality and settings of your monitor and computer. For this reason, we cannot guarantee that your monitor's display of our products and packaging will be accurate.